The best heating at the best price

Refunds & Privacy

You are our customer and we want to have a great relationship with you.  FunkyHeat want to keep you warm and fuzzy and we hope you’ll feel warm and fuzzy about us too.  We will aim to give you complete satisfaction and make sure that your information is protected completely.  So please sit back, relax and enjoy the FunkyHeat!

As with our heaters, your safety and security is important to all of us at Funkyheat.

We have made sure that everything we record and ask for on this site complies with the Data Protection Act (1998). We only ask you to give us information about you and your home so we can provide a better service to you. We do not share this information with third parties nor do we store any information about your visit to this site other than to analyse and optimise your content and reading experience through the use of cookies.

You can turn off the use of cookies at anytime by changing your specific browser settings.

This privacy policy is subject to change without notice and was last updated on 1st September 2015.

If you would like to find out more about our privacy policy please contact us.

 

We want to make sure that all customers are as happy as they can be; certainly in the areas where we can make a difference.  If you are not entirely satisfied with the product of choice, please email us or give us a call and we will look to resolve the matter as soon as possible.  This is how our refund policy works.

Your right to cancel Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day of placing the order, or 14 days after receipt of goods, whichever is longer.

If your order consists of multiple items delivered separately, the 14 days runs from when you get the last of the batch.

Your right to a refund You should get a refund within 14 days of us getting the goods back in the condition you received them.

Refunding the cost of delivery We will refund the basic delivery cost of getting the goods to you in the first place.

Exemptions Unique heaters manufactured specifically for you.

Please see conditions-of-use for full details